Privacy Policy

Effective Date: May 15, 2026

1. General Information

This Privacy Policy describes how VPNPay ("Platform", "we", "us") processes user data in connection with providing technical assistance for payments and access to third-party digital services.

VPNPay operates solely as a technical and payment facilitation platform. We do not provide, own, or control VPN or other digital services offered by third-party providers.

2. Nature of Our Role

VPNPay provides tools that allow users to complete payments and receive access credentials for services operated by independent third-party providers.

  • We do not determine how third-party services operate
  • We do not control how third parties process personal data
  • Third-party providers act as independent data controllers for their services

Our involvement is limited to facilitating payment and delivery processes.

3. Data We Process

We process only limited data necessary for payment facilitation:

3.1 User-provided data

  • Email address (for delivery and support)

3.2 Payment-related data

Payments are processed by third-party payment providers.

We do not store full payment details. We may receive limited information such as:

  • transaction ID
  • payment status

4. Purpose of Processing

We process data strictly to:

  • facilitate payment transactions
  • deliver access credentials
  • provide basic support
  • prevent fraud and ensure system security

We do not use personal data for profiling or independent commercial purposes.

5. Data Sharing

We may share limited data only when necessary:

  • Payment providers — to complete transactions
  • Technical providers — hosting and security
  • Third-party service providers — to enable access delivery

All third-party providers are responsible for their own data processing activities.

6. Third-Party Responsibility

All services accessed through the Platform are provided by independent third parties.

These providers are solely responsible for:

  • service performance
  • data processing within their services
  • compliance with applicable laws

Users should review the privacy policies of those providers separately.

7. Data Retention

We retain data only for the minimum period necessary to:

  • process transactions
  • comply with legal obligations
  • resolve disputes

After this period, data is deleted or anonymized where possible.

8. International Transfers

Due to the nature of online payments and infrastructure, data may be processed in multiple jurisdictions. Appropriate safeguards are applied where required.

9. User Rights

Where applicable, users may request:

  • access to their data
  • correction or deletion
  • restriction of processing

Requests can be submitted via the contact email below.

10. Cookies

We use only essential cookies required for the operation and security of the Platform.

11. Security

We implement reasonable technical measures to protect limited data processed within our systems.

12. Changes

This Policy may be updated from time to time. Continued use of the Platform constitutes acceptance of the updated version.

13. Contact

For privacy-related inquiries: [email protected]